Terms of Use
Last Updated April 21, 2016
Rely Medical Supply, LLC, has established relymedical.com website. Rely Medical, LLC, ("we", "our" or "us") provide this website and services expressly subject to the following terms and conditions ("Terms"). We may change or modify these Terms from time to time. If a modification or change is unacceptable to you, you may terminate this agreement by ceasing to use the website. Please review these Terms to endure they are acceptable to you. Any use of this website constitutes your agreement to be bound by these Terms.
Electronic communications
When you use of visit this website or send e-mails to us, you are communicating with us electronically and you therefore expressly consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
License and site access
Rely Medical, LLC, grants you a limited license to access and make personal use of this site, subject to the Terms. This site and any portion hereof may not be reproduced, duplicated, copied, downloaded (other than page caching), sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Rely Medical, LLC. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout and form) of Rely Medical, LLC, and/or its affiliates without the express written consent of Rely Medical, LLC. You may not use any meta tags or any other "hidden text" utilizing Rely Medical's name or Marks without the express written consent of Rely Medical, LLC. Any unauthorized use terminates the license granted by Rely Medical, LLC.
Computer viruses
While it is very unlikely to occur, Rely Medical, LLC, is not responsible for any damage to data, software, computer, telecommunications or other equipment (including damage caused by virus transmission) that you may experience as a result of visiting this website or any of its links.
Your account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use this website only with involvement of a parent or guardian. Rely Medical, LLC, reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Automatic Renewal
If you are placing an order online or by telephone as part of our automatic renewal program (Rely VIP Autoship Program), your membership in the program will remain in effect until it is cancelled. We may, in our sole discretion, terminate your membership in the program at any time without notice to you.
IF YOU ARE A MEMBER OF THE RELY VIP AUTOSHIP PROGRAM AND YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUCCESSIVE SHIPMENT AND/OR INSTALLMENT AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN THE RELY VIP AUTOSHIP PROGRAM, YOU MAY DO SO BY CALLING A CUSTOMER SERVICE REPRESENTATIVE AT 888-529-2308.
You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (e.g., loss or theft). Changes to such information can be made by calling 888-529-2308. If you fail to timely update your credit card information or fail to timely pay by check, your membership in our automatic renewal program may be terminated and your account may be sent for collection.
Return/Refund Policy
You may return items within 10 days of receipt and in unopened condition, in accordance with the Return Policy published on this website, if you are uncertain about your right to return the product, you may also call a customer service representative at 888-529-2308 for assistance.
Reviews, comments, communications, and other content
Any third party may be allowed to post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." Rely Medical, LLC, reserves the right (but not the obligation) to remove or edit such content. You acknowledge, agree and understand that Rely Medical, LLC, does not regularly review posted content on the website.
If you do post content or submit material, and unless Rely Medical, LLC, agrees in an executed signed writing otherwise, you grant Rely Medical, LLC, a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Rely Medical, LLC, and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Rely Medical, LLC, for all claims resulting from content you supply. Rely Medical, LLC, has the right but not the obligation to monitor and edit or remove any activity or content. Rely Medical, LLC, takes no responsibility and assumes no liability for any content posted by you or any third party.
Disclaimer of warranties
Rely Medical, LLC, gives notice that all information contained within the site is subject to alteration with or without notice. While we attempt to ensure the accuracy of all information contained within this website is correct at the time of publication, all details (including specifications, dates, prices, etc.) are subject to change.
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY RELY MEDICAL, LLC, ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY. RELY MEDICAL, LLC, MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
YOU EXPRESSLY UNDERSTAND AN AGREE THAT YOUR USE OF THE WEBSITE AND CONTENT IS AT YOUR SOLE RISK AND YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO DAMAGE TO YOUR COMPUTER OR ANY OTHER EQUIPMENT.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, RELY MEDICAL, LLC, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. RELY MEDICAL, LLC, DOES NOT WARRANT THAT THIS SITE, INFORMATION, CONTENT, MATERIALS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, ITS SERVERS, OR E-MAIL, WHETHER SENT FROM RELY MEDICAL, LLC, OR OTHERWISE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. RELY MEDICAL, LLC, WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
NO ADVICE, BLOGS, OR ANY OTHER INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.
Our website should only be used for information purposes and is not intended to constitute advice in any specific situation and should not be relied upon in making, or refraining from making, any decision. You should not rely on our website to make (or refrain from making) any decisions or take (or refrain from taking) any action.
Limitation of liability
Notwithstanding anything contained in this Agreement, in no event shall Rely Medical, LLC, be liable to you for losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defense or settlement costs) whatsoever, arising out of, or related to, material on our website or the use of, inability to use, whether in contract, tort including negligence, statute or any other theory) even if Rely Medical, LLC, has been advised or has knowledge of the possibility of the potential loss or damage in advance or otherwise. Liability of Rely Medical, LLC, for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the supply of the goods or services again or the cash equivalent, in Rely Medical's sole opinion.
Copyright and trademarks
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, services names, trademarks, registered trademarks, trade dress and software, is the property of Rely Medical, LLC, or licensors ("Rely Medical Content") and protected by United States and international copyright, trademark, service marks, patents and any other domestic or international intellectual property laws. You acknowledge and agree that all such Rely Medical Content is the property of Rely Medical, LLC, or licensors. Rely Medical, LLC, and its licensors retain all proprietary rights in such Rely Medical Content and you may not download, copy, reproduce, modify, distribute, republish, display, post or transmit any part of this website without our express permission in writing.
Jurisdiction
The Terms are governed by and shall be interpreted pursuant to the internal laws of the state of Minnesota, U.S.A, without giving effect to the principles of conflicts law thereof and you consent to the jurisdiction and venue of the state and federal courts of Minnesota, Hennepin County.
Changes to our website terms and conditions
We reserve the right to add or change these Terms. Any changes will be posted to this page and it is your responsibility as a user to ensure that you are aware of any such changes from time to time.
Third party websites
Any links provided to third party websites, or information supplied about third parties (third party information) on Rely Medical, LLC, websites are supplied as a convenience. Linked sites are not under the control of Rely Medical, LLC; and Rely Medical, LLC, is not responsible for any third party linked sites, the contents of such sites, any use of the same, or for third party information. The inclusion of a link or third party information does not imply endorsement by Rely Medical, LLC, of the linked site or third party information, any organization or person associated with the linked site or third party information, or any products or services offered or marketed through the linked site or by the third party.
Complete agreement
The Terms constitute the whole legal agreement between you and Rely Medical, LLC, and govern your use of the website and any content and completely replace and supersede any prior agreements between you and Rely Medical, LLC, whether written or oral, in relation to the website or any service thereof.
Severability
If a provision of this Section is found to be invalid, illegal or unenforceable in any respect, the court may modify it to make such provision enforceable or in the alternative remove it without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.
Rely Medical Supply, LLC
1045 Westgate Drive, Suite 50
St. Paul, MN 55114
Phone: (888) 529-2308 / FAX: (888) 838-0403
Email: orders@relymedical.com
Hours: Monday - Friday: 8:00 a.m. - 5:00 p.m. Central Standard Time
Closed weekends and holidays.